Privacy Policy
AAA (and its affiliated insurance agency and travel agency) considers your privacy important to you and to us. In order to provide you with individualized service, we collect certain information about you (such as your name, address, date of birth, transactions with us) from information you provide on applications or other forms. We may also collect such information through your inquiries by e-mail or on our website.
Following are descriptions of how we treat the information you provide to us for various purposes.
What We Collect Online
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name. We collect that information on visitors to our website, the email addresses of those who communicate with us via email, aggregate information on what pages visitors access or visit and user-specific information on what pages visitors access. We also collect information volunteered by those visiting us online, such as survey information, applications for membership and requests for member services.
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Use of Your Email Address
The information we collect is used to improve the content of our web site and may be used to notify members and customers about benefit updates, special savings or other opportunities. We will only send you email if you have provided your email address to us through our website or by offering it to one of our AAA employees. If you wish to opt out of receiving email regarding offers of products and services from AAA in the future, please let us know by clicking on the "unsubscribe" link within the email that you received from us. We will promptly recognize your preference and discontinue sending future email.
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You May "Opt Out" of Receiving Offerings by Mail or Telephone
We are aware that our members and customers may have differing views on receiving our offers of products and services. If you do not want to receive such offers, click here for an "opt out form", complete and submit. Alternatively you may submit in writing your request to opt out of receiving messages regarding our products and services to AAA Allied Group, Attn: Marketing Department, 15 West Central Parkway, Cincinnati, OH 45202. Please allow six to eight weeks for the suppression of your name from our lists to become effective. AAA members will continue to receive the Club publication, AAA Journeys, on a bimonthly basis.
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Information Collected from Non-Website Transactions with You
Information we receive in the AAA club and travel agency:
We do not share any information about you with anyone outside our affiliated companies for solicitation purposes, except preferred travel partners, our AAA Show Your Card & Save Program participants, and other companies that provide goods and services endorsed by AAA. We only share your information in this way to offer you products and services that best meet your interests and needs and to effect transactions that you authorize or request. The companies outside our own affiliates will use this information only to promote their services to you and are not permitted to share your information or to use it for any other purpose.
Information we receive in our affiliated insurance companies, insurance agency and in connection with financial services - Nonpublic personal information is defined by law as any personal information about you that we obtain from you or others as part of your purchase or our delivery to you of insurance or a financial product, such as an auto loan. Nonpublic personal information may include your name, address, date of birth, and details of coverages, claims and payment history, and financial transactions with us, our affiliates or others. Whenever we share nonpublic personal information with others, we require them by written agreement to keep your information confidential and secure.
Use of Your nonpublic personal information - We will only use or disclose your nonpublic personal information for the following specific purposes. If you apply for insurance coverage from one of our insurance companies, we will collect and exchange the necessary information from your application, your agent, Bureaus of Motor Vehicles, fraud reporting agencies, claim index bureaus, current and prior insurers, finance companies and credit information with consumer reporting agencies in order to issue a policy.
We share nonpublic personal information with others only to deliver insurance services (such as authorizing repairs or defending an insurance claim), to provide information to reinsurers and government agencies who may examine our procedures, and as required by law. We may also share nonpublic personal information with other AAA Clubs or financial institutions under joint marketing agreements and with companies that help us develop and market insurance or financial products. At your request, we may disclose to others that you have insurance with one of our companies.
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We Safeguard Your Information
We also have internal security practices to safeguard the information we have about you. We restrict access to all of your personal and account information to those employees who need to know that information in order to serve you. We maintain physical, electronic, and procedural safeguards to protect your information, we monitor who has access to our databases, and we reinforce the privacy practices described here to our employees.
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Linking From AAA.com to Other Websites
Please remember that when you use a link to go from the AAA web site that this privacy policy is no longer in effect. Your browsing, use of email address and interaction on any other website, including sites, which have a link on this site, are subject to the terms, conditions, and privacy policies of that site. Please read over those terms, conditions and policies before proceeding.
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Information we may obtain if you opt to request an insurance quote
In order to provide an accurate insurance quote, our insurance agency may obtain information from third party sources in addition to information you have provided on our website quote form. Information obtained can include: claims history reports, motor vehicles reports and your credit score if permitted by State law.
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